Overview
Workflow Templates (/ops/templates) let you build reusable blueprints for transaction coordination. Set up your stages and default tasks once, then apply the template every time you create a new workflow.
- Create templates with predefined stages and tasks
- Set default durations, assignee roles, and due-date offsets
- Mark tasks as required
- Apply templates when creating new workflows
Creating a Template
- Go to ClarityOPS > Templates
- Click New Template
- Enter a template name and optional description
- Click Create
Adding Stages
- Open the template
- Click + Add Stage
- Configure the stage:
- Name - Stage title (e.g., "Under Contract", "Due Diligence")
- Description - Optional notes about what happens during this stage
- Sort Order - Controls the left-to-right order on the Kanban board
- Default Duration - How many days this stage typically lasts
Adding Default Tasks
Within each stage, add tasks that should be included every time the template is used:
- Click + Add Task inside the stage
- Configure the task:
- Name - Task title
- Description - Instructions or context
- Default Assignee Role - Which team role should handle this task (e.g., TC, Agent, Owner)
- Due Days Offset - Number of days after workflow creation (or stage start) the task is due
- Required - Toggle on if this task must be completed before the workflow can be marked complete
- SOP Link - URL to the standard operating procedure for this task
Applying a Template
When you create a new workflow:
- Choose From Template
- Select the template you want
- All stages and tasks get copied into the new workflow
- Customize as needed for this specific transaction: add, remove, or edit tasks
Tip: Build separate templates for different transaction types, like "Buyer TC", "Seller TC", and "New Construction", to match your team's processes.
