Question 1

What is ClarityNOW?

Accepted Answer

ClarityNOW is the all-in-one business intelligence platform built specifically for real estate professionals. It combines business planning (Economic Model Builder), daily activity tracking with Goal/Gap Analysis, pipeline and transaction management, full P&L financial tracking with 55 expense categories, ClarityOPS transaction coordination, and team management tools like Observatory and CoachingNOW — all in a single platform with four purpose-built dashboards and 13+ reports.

Question 2

How do I sign up for a free trial?

Accepted Answer

Visit claritynowre.com and click "Start Free Trial." You'll create an account with your email and be guided through a quick onboarding process that includes setting up your Economic Model. A credit card is required to start your 14-day trial. You can cancel anytime.

Question 3

How long is the free trial?

Accepted Answer

The free trial gives you full access to ClarityNOW for 14 days. You can explore all features — build your Economic Model, set up your pipeline, connect integrations, and start tracking daily activities. If you decide to continue, you'll choose a subscription plan at the end of your trial.

Question 4

Do I need to install anything?

Accepted Answer

No. ClarityNOW is a web-based application that works in any modern browser. Simply log in at portal.claritynowre.com to access your account from any device — desktop, tablet, or phone.

Question 5

What plans are available?

Accepted Answer

ClarityNOW offers three plans: Pro ($99/mo or $79/mo billed annually) includes business planning, daily tracking, Goal/Gap Analysis, pipeline management, 13+ reports, P&L with 55 expense categories, and integrations. Business+ ($299/mo or $249/mo billed annually) adds ClarityOPS transaction coordination, Observatory, CoachingNOW, competitions with 23 tracking sources, and live leaderboards. Enterprise (custom pricing) adds multi-business management, custom branding, vendor management, unlimited seats, and dedicated support.

Question 6

Can I change plans later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features like ClarityOPS, Observatory, and competitions. When downgrading, the change takes effect at your next billing cycle.

Question 7

Is there a contract or commitment?

Accepted Answer

No long-term contracts. Monthly plans can be cancelled anytime. Annual plans are billed upfront for the year at a 20% discount — that's $79/mo for Pro and $249/mo for Business+.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express, Discover) through our secure payment processor. Enterprise clients can also pay by invoice.

Question 9

What integrations are available?

Accepted Answer

ClarityNOW integrates with Follow Up Boss (sync contacts, deals, and pipeline data automatically), QuickBooks (import expenses and income to eliminate double-entry), and Keller Williams Command (enhanced reporting beyond what Command offers). We're continuously adding new integrations based on customer demand.

Question 10

Can I track my team's performance?

Accepted Answer

Yes! Business+ and Enterprise plans include Observatory (bird's-eye view into any team member's full dashboard), CoachingNOW (roster management, coaching groups, tasks, and notes for 1:1s), team dashboards, competitions with 23 tracking sources, and live leaderboards. You'll see everything from daily activity to pipeline health to financial performance.

Question 11

How does the Economic Model Builder work?

Accepted Answer

The Economic Model Builder starts with your income goal and reverse-engineers it into daily activities. Input your target GCI, your conversion rates (or use industry averages), and ClarityNOW calculates exactly how many dials, contacts, appointments, listings, and closings you need — per quarter, per month, per week, per day. As you track your actual numbers, the model recalculates based on your real conversion rates.

Question 12

What is Goal/Gap Analysis?

Accepted Answer

Goal/Gap Analysis is ClarityNOW's signature feature. Six live gauge charts show your gap-to-goal across your most important metrics in real time. A quarterly countdown shows how many business days remain. If you're behind, ClarityNOW recalculates what you need to do for the rest of the quarter to catch up. It doesn't just show you're behind — it tells you what to do about it.

Question 13

Can I export my data?

Accepted Answer

Yes, most reports and data views can be exported to CSV format. This includes all 13+ reports, pipeline data, financial reports, activity logs, and competition results.

Question 14

How do I contact support?

Accepted Answer

You can reach our support team at support@claritynowre.com. Pro plan users get email support, Business+ users get priority support, and Enterprise users have a dedicated account manager.

Question 15

Is my data secure?

Accepted Answer

Absolutely. ClarityNOW uses industry-standard encryption, secure hosting on AWS, and follows best practices for data protection. Enterprise clients can also enable SSO for additional security.

Question 16

Can I cancel my account?

Accepted Answer

Yes, you can cancel your account at any time from your account settings. Your data will be retained for 30 days after cancellation in case you change your mind.

Question 17

How is ClarityNOW different from Sisu?

Accepted Answer

Sisu focuses on transaction management and team accountability. ClarityNOW is a full business intelligence platform. We include everything Sisu does — pipeline tracking, team dashboards, competitions — plus business planning with the Economic Model Builder, Goal/Gap Analysis with live gauges, full P&L with 55 expense categories, ClarityOPS transaction coordination, and QuickBooks integration. We also believe in transparent pricing: our plans start at $99/mo, clearly listed on our website. No "book a demo" to find out what you'll pay.

Question 18

How is ClarityNOW different from CTE?

Accepted Answer

CTE (Commission Tracker Elite) is a solid transaction tracking tool, but that's primarily what it does — track transactions. ClarityNOW goes far beyond tracking: business planning that reverse-engineers your income goal into daily activities, Goal/Gap Analysis with six live gauges, full P&L financial tracking with 55 expense categories, ClarityOPS for transaction coordination, Observatory and CoachingNOW for team management, and 23 competition tracking sources. ClarityNOW is a business intelligence platform, not just a tracker.

Question 19

Do I still need a TC tool if I use ClarityNOW?

Accepted Answer

No. ClarityOPS — included with Pro and Business+ plans — is a full transaction coordination system with Kanban and table views, task management, email templates, document storage, activity logs, and automation rules. It's built directly into ClarityNOW, so your deal data, tasks, documents, and communications all live in one place. No separate TC subscription needed.

Question 20

Why do you show your pricing when competitors don't?

Accepted Answer

Because we believe you should know what you're paying before you book a demo. Hidden pricing usually means the price depends on how much the sales team thinks you'll pay. Our pricing is straightforward: Pro at $99/mo, Business+ at $299/mo, Enterprise is custom. Save 20% with annual billing. No surprises, no negotiation, no "let me check with my manager."

Frequently Asked Questions

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Pricing & Plans

Features & Functionality

Account & Support

ClarityNOW vs. Alternatives

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