How to Hard Refresh Your Browser and Clear Your Cache

Ensure ClarityNOW loads the latest version by performing a hard refresh.

Overview

To ensure that ClarityNOW loads the latest version, a hard refresh clears the browser's cache for that page. The commands differ based on your operating system and browser.

First, log out of your browser. Once you've done that, perform a hard refresh.

Chrome on Windows

Two ways to hard refresh:

  1. Hold down Ctrl and click the Reload button
  2. Or hold down Ctrl and press F5

Chrome on Mac

Two ways to hard refresh:

  1. Hold down Shift and click the Reload button
  2. Or hold down Command + Shift + R

Safari

  1. Hold down Option + Command and press the E key

After performing the hard refresh, log back in to ClarityNOW and the latest version should load.